Refund Policy

At Phone Background Generator, our goal is to offer an exceptional and creative experience through our AI-generated backgrounds. However, it's important to recognize that AI technology, while transformative, isn't flawless and might not always meet your expectations. We encourage you to consider this potential variability before any purchase.

Due to the significant expenses associated with the high-performance GPUs required for our AI to generate backgrounds, we are unable to provide refunds after a background has been generated. We understand this may not be ideal for everyone, but it is necessary to ensure our service remains equitable and sustainable for all our valued customers.

In the event of any error occurring during the generation of your background, the transaction will be promptly canceled, and the funds will be returned to your account following Stripe's policies. Since we depend on OpenAI's availability, there might be issues or inconsistencies in the services. If there is an issue with the refund, please contact us through thislinkwith your email to review your transaction. We strive to ensure a seamless experience, and our team is committed to resolving any issues efficiently to maintain your satisfaction.

We greatly appreciate your understanding and support. As we continually refine and advance our AI capabilities, we invite you to embark on this exciting journey of digital artistry with us.